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Garston Medical Centre
2020-09-04
Person
1
5
0
Written by a patient
Written by a patient 4th September 2020
Receptionists are unneccesarily rude. Cant get through on the phone as no call queueing system so on one occasion in August 2020 had to hit redial 135 times. I July 2020 had to hit redial 435 times just to connect.
Suggested improvements
Dont shout out my address at the desk - I dont want all waiting room to hear. I also not know why I have to tell receptionists ins and outs of reason for call - I was advised that confidentiality not apply but this is untrue.