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Written by a patient
21st October 2014


I telephoned for an appointment on Tuesday morning as I had been feeling unwell for several days and had pain in my upper head and face on the right side. A rash had developed in the morning. I discussed my sysmptoms with the very helpful reception staffI as I was concerned that i may have shingles. I was given an appointment in the afternoon at 4.20pm. The Doctor confirmed that I had shingles and printed off a fact sheet for me to read. He explained that as I may have shingles in my right eye he would request an emergency apointment at the William Harvey Hospital to have it checked out. I felt free to ask as many questions as I needed and was not rushed. He was very informative and helpful.

Recommend
Involvement
Cleanliness
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Appointment