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Friary House Surgery
2023-10-17
Person
2
5
0
17th October 2023
Took 30+ attempts to get onto the telephone waiting list and then took 58x minutes to get to speak to someone - no I am not making this up they are that bad
They fail to keep promises, overall they seem in a state of complete chaos
Suggested improvements
We can all hide behind behind shortages of money, however the practise is disorganised they spend a lot of time fixing issues. If they did what they promised first time then they wouldn't have so many people queuing at reception asking what's happening or people constantly trying the get through on the phone.
Overall they are truly awful, God knows how the elderly or those with disabilities cope with this service