Fort House Surgery

32 Hersham Road, Walton-on-Thames, Surrey, England, KT12 1JX 1 2 3 4 5 7 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing all reviews
 
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1 2 3 4 5
Written by a patient
27th November 2019


Was seen by Dr Tim Bates. I rarely write reviews but felt compelled to write this as I was so impressed with the care and attention I recieved. Very friendly and took his time explaining his opinion and reasoning. Despite being in there for about 5 mins I never felt rushed. In fact I felt like he had all the time in the world for me. Also shook my hand as I went in. Nice touch.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
9th March 2017


(I am NOT a current patient but there is no option on your page for this option) I have been trying for 10 months to register with this practice. They had a temporary list closure from last May and I'm told by rather unhelpful receptionist that there are no current plans for the review of this. I know many people that are patients that have moved out of area that were registered. Surely they must regularly review this situation but I'm told there are currently no plans to.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
19th October 2016


Very disappointed by the way I was spoken to by the reception staff. Despite this, the doctors are awesome.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
30th June 2016


I gave four stars for the reception service - the staff fully deserve five stars, but the physical location and layout of the reception area can cause problems, although the staff have the matter under constant review. The list at this surgery is closed at present - so hears hoping Forte House Surgery can move onto more spacious premises and expand this excellent mix of talent and care

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
4th April 2016


Most doctors are great. Dr Jones in particular is just a disgrace for this surgery!!

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

Short link to review Fort House Surgery: http://iwgc.net/ecajw