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Written by a patient
11th December 2019


I have never had any problems with repeat prescription until the new regime! Normally you get a reminder from the pharmacist (prompted by Dr) to have the tests done to check all is ok. Went to pick up repeat prescription and that is when it all fell apart (no tablets). some 4 months back, it seems totally beyond anyone at the surgery to be able to get my prescription back on track. They have given me a collection date for new tablets which is 12 days over my last tablets(for high blood pressure)?? The only person who cares is the nurse who sorted it out for me last time! All others concerned from reception to Pharmacists are rude and pass the buck between themselves. All they can offer is to come into the surgery and try and sort it out again. Being self employed I need to earn money and having to ring and keep going to them due to their incompetence is having an adverse effect on me.

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