Report this review of Fleet Medical Centre
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Fleet Medical Centre
2017-03-21
Person
1
5
0
Written by a patient
Written by a patient 21st March 2017
Receptionists are the rudest "customer service" providers I have ever come across. Incredibly dismissive on the phone and even once advised me to "miss a few days of medication" (with no knowledge of the medication I was referring to, clearly unaware this would be hugely detrimental) as there were no appointments available. I have been reduced to tears on multiple occasions due to the disgusting manner with which I have been dealt with and even considered changing medical practice due to these awful women. The only saving grace is a younger receptionist (who turns 21 in April I believe) who is a delight and I pray she picks up the phone every time I call - heaven knows how she deals with working beside such rude colleagues. Aside from this, Fleet Medical Centre is a great practice and I have always had great service from the GPs, such a shame about the reception staff who put the centre to shame!