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9th May 2024


The surgery and staff are excellent but sadly I find it almost impossible to book an appointment with the system in place. If you can't get to the surgery very early am to queue for a booking or get through by phone first thing you stand little chance of getting a routine (non emergency) appointment and you can no longer book appointments in advance. I only got this visit because the surgery invited me for an annual checkup. But the actual physical care from all personnel is great.

Suggested improvements
Please please find a way of allowing non urgent appointments to be available for people like me who telephone later because they can't get to surgery at 7.30 just to book, or telephone at 8am, due to work commitments.

Experience
Involvement
Cleanliness
Staff
Appointment