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Fitznells Manor Surgery 2016-03-11 Person 4 5 0

Today (11th March 2016) I rang the surgery at 8.30 am to get an appointment. After a number of repeat calls (taking 10 minutes) I got through to Nicola on reception. Nicola was very pleasant, helpful and professional and she offered me an appointment for 10.30 am with Dr Crabtree. Whenever I ring for an appointment I can always get an appointment quickly. I have also been referred for an MRI scan and Physio recently and these appointments have come through very quickly. I am very impressed by the service I have received and it has helped me to deal with the pain I am currently experiencing. Today Dr Crabtree was very professional and helpful in suggesting a course of action and she involved me throughout in what should happen next. I would like to say thank you to everyone at Fitznells for their support.