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Fitznells Manor Surgery
2016-02-22
Person
3
5
0
Written by a patient
Written by a patient 22nd February 2016
I am generally satisfied with the doctors but the appointment service is atrocious. Every morning you try to make an appointment you start calling from 8:20am in the hope they might open it a couple of minutes earlier and you can get through early. However you make over a 100 calls and I hate to think how much it has cost me. This morning the two rare occasions I have got through to the waiting queue I have been hung up by staff so I had to start again.
You wonder why casualties are clogged up if everyone faces such a battle getting an appointment. For working families the opening times are not good enough.