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Fitznells Manor Surgery
2023-10-24
Person
0
5
0
24th October 2023
Was told that to have her painkiller medication refilled had to speak to a pharmacist.they called once when my mother was on another phone call.
We were not told they would only try once then give up. We were not given a rough idea of when they would be calling.
When I phoned for clarification I was given a lecture that she should have kept her phone free and would have to book another appt.
I’m disgusted. I thought u had improved how wrong could I be.
Glad I’m not registered with you.
Suggested improvements
Everything !