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24th October 2023


Was told that to have her painkiller medication refilled had to speak to a pharmacist.they called once when my mother was on another phone call. We were not told they would only try once then give up. We were not given a rough idea of when they would be calling. When I phoned for clarification I was given a lecture that she should have kept her phone free and would have to book another appt. I’m disgusted. I thought u had improved how wrong could I be. Glad I’m not registered with you.

Suggested improvements
Everything !

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment