Report this review of Fernville Surgery

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a patient
17th April 2015


I have only given 3 stars for the ease of getting an appointment due to the length of time it can take to get through on the phones. Also it gets very frustrating whilst waiting for an answer to be given messages that aren't appropriate, such as, after pressing the appropriate number to speak to someone regarding a referral I got constant reminders that I may get seen quicker if i booked my appointment with the nurse practioner!! Other than that it is a fantastic, friendly surgery and I would definitely recommend it.

Recommend
Involvement
Cleanliness
Staff
Appointment