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Fern House Surgery
2017-05-11
Person
3
5
0
Written by a patient
Written by a patient 11th May 2017
I have been a patient at this surgery for 44 years and whilst in the last 4 years it has becomes increasingly difficult for an appointment or for a general query i do not believe that this is in anyway a reflection on the practice, i believe that due to the high demand for houses within the Witham location that this has put a horrific impact on such services like the healthcare that has always been provided by 4 practices for numerous people that have increased by 67% in the last 4 years. The receptionists have an increasing difficult task sifting the timewasters and the genuine cases that utilise this service. Hats off to anyone that can deal with the abuse they have to deal with on a daily basis and not scream at the top of their lungs. Well done ladies.