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Written by a patient
20th January 2021


Covid 19 precautions are not adequate. The intercom on the front door which has to be used to gain access is either ignored or does not work. The waiting room has no ventilation, to the extent that the windows were steamed up.

Suggested improvements
Make sure the intercom works/Answer the intercom. Ventilate the waiting room adequately as directed by Covid 19 government guidance.

Experience
Involvement
Cleanliness
Staff
Appointment