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Farnham Medical Centre
2016-04-18
Person
2
5
0
Written by a patient
Written by a patient 18th April 2016
Listening to patients would be very helpful, and to also request what a patient may ask for. Example, particular blood work, or different treatment options without pressure.
Receptionists should be given more training in how to speak to patients, and to not give false remarks or advice. This includes test results as well as when asking about booking appointments (phone consultation included)