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Fakenham Medical Practice
2015-11-17
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Written by a patient
Written by a patient 17th November 2015
From the moment when I phoned the surgery early in the morning to request a same-day appointment I knew I was in good hands: the receptionist was helpful and the triage nurse I spoke to was efficient, and made an appointment for me within the hour. The nurse who examined me was friendly and competent, and gave me a medical prescription which I collected from the pharmacy. My queries there were answered by an assistant and a pharmacist, in a friendly and concerned manner. At all times I felt that I was of importance to the staff throughout the surgery.
10th March 2016
Response from Fakenham Medical Practice
We are pleased that we were able to have assisted you and that you had a very positive experience. Thank you for taking the time and trouble to record your experience on iWantGreatCare.