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6th January 2023


I have waited 3 weeks to see a doctor face to face my appointment was at 11 am got to surgery at 10.45 11 30 went to receptionist to ask when I can see a doctor she was unhelpful said one person was in front another halve an hour later doctor came out and appolgised for being late he was a junior doctor nothing wrong with that but he had to go and get help from another doctor which took another 15 mins he couldnt do anything about my dizziness really unless I had it at the time which is ridiculous because you can't sea doctor when you are ill me and my husband on Monday are moving to different doctors surgery Emerson green surgery are taking on too many patients and not dealing withthepatients they already have lucky for me my health is ok at the moment because I keep fit and don t have to use you often God help your other patients that have very bad health bring back dr Ali he was a brilliant doctor I think this practice has lost the plot getting too greedy out for themselves

Suggested improvements
Not take on so many new patient and care about the patients you already have when I was at your surgery there was only me and another person so how did it take so long for me to see. Doctor

Experience
Involvement
Cleanliness
Staff
Appointment