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Written by a patient
13th November 2016


I visited the health care assistant on 10th of October for blood test because I am diabetic. The health assistant was very helpful and then told I would have to make an other appointment for my results plus other checks. When leaving the room I tried to make a new appointment but the receptionist was having trouble with the computer system so l decided to phone later. It took 2 weeks checking on line and phoning before I got any chance of a new appointment. The problem I have is a work in penrith and I have no spare days left to coming during the day so I need a late appointment, but the receptionist was so obnoxious and said it was my responsibility to look after my own. Well I have and my average blood sugar for about 35 years has been 6.5 to 7. I don't need some obnoxious over rated clerical worker telling me what to do. It's not her job to do so. I am still unable to get a late appointment and again I receive a letter about having blood tests. Please can someone sort this out so I can find out my blood results. I await your reply if nothing is received I will consider going to the Health Authority .

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