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Written by a patient
13th March 2017


I am not usually one for writing a review but we have been with Eden medical for a number of years now, I can honestly say every experience has been appalling. Almost every member of staff have been rude, our current doctor has no care in the world for my wife, who has been diagnosed (privately) with a serious illness. We had no option but to go private, as she was not taken seriously here. Now we are looking for treatments for her and we are still not taken seriously, the doctor doesn't look up from his screen, doesn't even remember her when she goes. And refuses her basic scans with no communication back to us, we have to chase after weeks of waiting. We are completely unable to speak to our GP within a week, even a telephone appointment is a week away! Noting gets done, nothing has been kept on file from our last visit, it is just diabolical. Please do not subject yourself to such a place, go somewhere decent (as we will now be doing) where the doctors actually care about people, life is too short.

Recommend
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