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The drs and nurses staff are always really nice kind and understanding and take the time to explain things ,The only downside is that it is harder to get an appointment now to see a Dr the same day ,but I think it must be like that all over the place now , The one good thing is if the receptionist says all appointments are full but thinks you do need to see a Dr they will advice you to call 111 ,and they will then decide if they think you need to see the Dr that day ,will contact the surgery ,then you will get either a face to face or phone appointment from the drs ,What i like about ecclesfield group practice is they do care
And if they think you need follow up treatment or more investigation,they do this also.