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20th March 2024


The drs and nurses staff are always really nice kind and understanding and take the time to explain things ,The only downside is that it is harder to get an appointment now to see a Dr the same day ,but I think it must be like that all over the place now , The one good thing is if the receptionist says all appointments are full but thinks you do need to see a Dr they will advice you to call 111 ,and they will then decide if they think you need to see the Dr that day ,will contact the surgery ,then you will get either a face to face or phone appointment from the drs ,What i like about ecclesfield group practice is they do care And if they think you need follow up treatment or more investigation,they do this also.

Suggested improvements
The only thing I think could be changed for the better is maybe not as long waiting time in trying to get to see the Dr ,It used to be really good when you could phone and get a appointment in a couple of days time or even the same day ,but again I think this is just the times we live in

Experience
Involvement
Cleanliness
Staff
Appointment