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6th April 2024


Wanted an appointment with doctor receptionist said no I need to speak with physio did appointment over phone which is pointless physio put a prescription in Wednesday doctor didn’t sign it so still waiting in pain for my prescription told by pharmacist that it will probably ready for Monday so nearly a week in pain because doctor couldn’t be bothered to sign my prescription

Suggested improvements
See people face to face they say they are busy and got no appointments left but when I went in to see where my prescription is the surgery was empty and most of the lights were out

26th April 2024
Response from Ecclesfield Group Practice

I am sorry that you are not happy with the service you have received at our practice. Please visit our website Suggestions & Complaints - Ecclesfield Group Practice (ecclesfieldgp.co.uk)

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment