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20th March 2024


I got my appointment through pure luck I think on checking online on Sunday as someone cancelled for the Monday. I tried to get appointments the previous week but with working it seems quite impossible without a bit of luck. I had gotten much worse by the time I managed to actually see a doctor.

Suggested improvements
Appointment availability throughout the day would be good. Rather than having to try to call or get online by 8.30. I work and have children so it’s impossible to get any of these appointments.

22nd March 2024
Response from Ecclesfield Group Practice

We offer same day acute appointments either face to face or via telephone, continuity appointments are also available, these are made for by the GP. Demand on our services is extremely high. Sheffield also offer additional appointments at evening and weekends at the HUBS across the city. Please visit our website Suggestions & Complaints - Ecclesfield Group Practice (ecclesfieldgp.co.uk)

Experience
Involvement
Cleanliness
Staff
Appointment