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Ecclesfield Group Practice
2024-03-20
Person
3
5
0
20th March 2024
Had to make on day appointment to establish continuity of care. Previously referred to hospital but was rejected as referral stated bloods were normal . However no better . Told by surgery to make appointment to discuss suggestions made by referral. Managed on day appointment as advanced appointment late in April . At this found I had been re referred as bloods previously taken were abnormal and fitted in with my symptoms!! And my suggestions re possible condition. As a patient feel not getting appropriate information or established care plan due to not being kept correctly informed regarding investigations as same GP not following care through.
Suggested improvements
Same GP following ongoing patient management, that is reviewing blood results along side presenting symptoms, and follow up to see if symptoms get better or worse. Message from admin staff to have follow up appointment without being able to discuss reason leaving me concerned re condition.
22nd March 2024
Response from Ecclesfield Group Practice
I am sorry that you are not happy with the service you have received at our practice. Please visit our website Suggestions & Complaints - Ecclesfield Group Practice (ecclesfieldgp.co.uk)