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Ecclesfield Group Practice
2023-09-14
Person
4
5
0
14th September 2023
Usually my experience with the practice is very good however there is the occasional instance when I have felt that I needed more help and assistance this is very unusual and when I spoke of this matter I found that this was rectified. Being disabled normal everyday tasks can be difficult and I usually manage , the occasional time that I don't I really appreciate help.
Suggested improvements
Can't think of anything other than improving the telephone answering when calling for an appointment.The receptionist team is very effective and seems to answer all the questions that are asked if them. One thing that needs to be addressed is the music that is played for waiting calls, it desperately needs updating.