Ecclesfield Group Practice

Ecclesfield Group Practice 2023-09-08 Person 4 5 0

We had to phone in the afternoon for our newborn daughter and the reception put it on for the on call doctor to call us back, it was really helpful.

Nothing.

Ecclesfield Group Practice 2023-09-08 Person 1 5 0

Worst gp surgery i have used. Never able to get an appointment itried 5 weeks to get to sed someone resulting in me having to go to hospital for future test.

Dont think all people that want to be seen just do it for pleasure some are feeling very unwell and needseeing

Ecclesfield Group Practice 2023-09-08 Person 4 5 0

On line appointments are taken as soon as they are on the system. Telephone appointments are rarely available even if you ring at 8.30am as the phone lines are queued.

I understand that the systems in place have finite appointments but it is very flustrating for patients .

Ecclesfield Group Practice 2023-09-08 Person 2 5 0

Ridiculous where you are waiting in a huge queue from 8.30 to be informed no appointments. If you are working unable to get appointments unless pre bookable, spending time in a queue when you’re at work ! Hence if you’re ringing on the day usually means something more urgent is needed and get a call back at some time in the day.

Have more staff manning phones at peak times

Ecclesfield Group Practice 2023-09-08 Person 5 5 0

Because your brilliant

Nothing