Eastwick Park Medical Practice
Eastwick Park Avenue, Bookham, Leatherhead, Surrey, KT23 3ND 103 reviewsReviews
Very efficient appointment with nurse for annual check.
Dr Martin is always excellent and caring.
A very satisfactory consultation.
All points covered and sorted out.
Final year student excellent as well. very good communication skills.
Thank you.
The GP's are lovely and seem efficient.
The reception team are clearly demotivated and in need of some investment. They need training to enable them mange periods at intense busy-ness with emotional resilience. It isn't acceptable to make derogatory remarks about patients in front at other patient after the patient has left. There doesn't appear to be harmony within the reception team either with unhelpful 'blame' type behaviour towards one another rather than supporting one another.
Felt listened to and reassured my concerns about my daughter here not 'dismissed' and her examination was thorough. She was made to feel at ease (amazing 'bedside' manner - thank you).
Resources
Short link to review Eastwick Park Medical Practice: http://iwgc.net/ejhl2