Eastwick Park Medical Practice 2017-08-01 Person 5 5 0

As a new patient at the surgery after being at my previous practice for my entire life, I was very worried and anxious about the move because I have long term physical and mental health issues. Registering with them was very easy. The inital appointment with the practice nurse was very good. She was very informative and explained everything in simple terms. As I needed an urgent appointment with a doctor regarding repeat prescriptions that were due, the receptionists went above and beyond to accomodate my needs and after checking with a doctor she booked me in for an appointment the very next morning. During my appoinment with Dr Perinparajah, she immediately put me at ease, and as we discussed my medication she took on board my suggestions, whilst explaining the risks and benefits of each medication. She very clearly listened to everything I said and made the whole appointment feel positive. She also advised on what to do if I require longer appointments in the future. Overall I am very pleased with the service and glad we chose this practice.