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East Cliff Practice
2019-12-22
Person
1
5
0
Written by a patient
Written by a patient 22nd December 2019
I have been a patient at this practice for most of my life, but lately the quality has majorly dropped, some of the older medical professionals dont seem to keep up with modern practices or keep up with there patients conditions.
When they cant heal something they would rather not even hear about it, both me and my family have experienced this with chronic health conditions at this surgery.
It even got to the point where at my last appointment my GP completely went against the recommendations of my specialist.
I would not currently reccomend this practice until they sort out there patient care and GP training.
6th January 2020
Response from East Cliff Practice
Thank you for taking the time to comment we were sorry to read that you feel the practice is no longer meeting your needs. If you have specific concerns about aspects of your care then we would urge you to put them in writing to the practice manager so that they can be investigated and discussed with the doctors here. The practice adheres to all relevant national and local guidance in the care of our patients. As you acknowledge though there are not always solutions to every problem that a GP can provide. Given your unhappiness with the practice I am obliged to remind you that all patients are free to register with another practice without the need to give a reason why or it affecting the care they receive. East Cliff Practice