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Written by a patient
3rd February 2015


The phone line is constantly engaged in the mornings. If you turn up at the surgery wanting an appointment that day, because you can'take get through on the phone. The next available appointment might not be until later that morning, which means you have to go home and then come back again. If you don't drive, or feel unwell it is not a desirable situation. As far as I'm aware this is the only practice that you are unable to get through to on the phone and get a same day appointment.

Recommend
Involvement
Cleanliness
Staff
Appointment