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Earnswood Medical Centre
2015-05-30
Person
3
5
0
Written by a carer
Written by a carer 30th May 2015
had a appointment yesterday fri 29th may for my elderly mum for blood pressure check as she was ill over the bank holiday , the appointment was 2 oclock when we arrived the receptionist said it was 3.20 I said no 2 oclock she went in the back and spoke to someone and came back and told us to sit down. nurse helen called us in at 2.30 checked her blood pressure and when she had finished I started to put mums cardigan on as she is 80 and in a wheelchair and the nurse said can you put that on outside as she had other patients to see as they had fitted us in. which was wrong as we had a appointment booked for 2. which the dr had requested.