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Eagle House Surgery
2021-07-30
Person
0
5
0
30th July 2021
I have been trying to get an appointment with a doctor on the telephone not even face to face on patches for over a week now, there’s never the option to request it because it doesn’t allow it, I’ve tried early morning and every other time. It’s impossible. I don’t understand why they don’t just allow patients calling in to book appointments, I mean that’s why the receptionists and staff are there for. Why does this surgery make it so difficult for patients to book a telephone appointment with a doctor! Not happy at all with the service here!
Suggested improvements
Allow patients to book telephone appointments with doctor by calling in too because it’s never available on patches