Eagle House Surgery

291 High Street, Ponders End, Enfield, England, EN3 4DN 1 2 3 4 5 85 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
1 2 3 4 5
30th July 2021


I have been trying to get an appointment with a doctor on the telephone not even face to face on patches for over a week now, there’s never the option to request it because it doesn’t allow it, I’ve tried early morning and every other time. It’s impossible. I don’t understand why they don’t just allow patients calling in to book appointments, I mean that’s why the receptionists and staff are there for. Why does this surgery make it so difficult for patients to book a telephone appointment with a doctor! Not happy at all with the service here!


Allow patients to book telephone appointments with doctor by calling in too because it’s never available on patches

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
22nd July 2021


The new patchs is a pain if you log on after 8:30am you can never fill out until the next day.


Be able to fill out patches all day long

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5


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Resources

Short link to review Eagle House Surgery: http://iwgc.net/eb9mx