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Eagle House Surgery
2021-03-29
Person
2
5
0
29th March 2021
On occasion I have been on hold for over 90 minutes to get an answer on the phone, increasing the number of phone lines is pointless if no-one answers.
Staff, on phone and face to face, would benefit from customer service training to help them develop 'people skills'
Suggested improvements
Website has a headline referring to meeting to be held in December 2020, it's nearly April 2031 for goodness sake.