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Eagle House Surgery 2021-03-29 Person 2 5 0

On occasion I have been on hold for over 90 minutes to get an answer on the phone, increasing the number of phone lines is pointless if no-one answers. Staff, on phone and face to face, would benefit from customer service training to help them develop 'people skills'

Website has a headline referring to meeting to be held in December 2020, it's nearly April 2031 for goodness sake.