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Written by a carer
3rd April 2019


Dr Williams has a great deal to learn about patient dignity and respect. His attitude towards patients filters through to other staff. It may even be too late for him to change. It is a shame as he seems to be oblivious of his behaviours on others, some of whom are vulnerable and in need. The complaint process alone will not change this culture. People are too worried about speaking their mind. The new practice name is Aman Tawe Partnership

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff