Share review of Downs Way Medical Practice (Summerhouse Surgery)
Downs Way Medical Practice (Summerhouse Surgery)
2021-06-02
Person
2
5
0
2nd June 2021
Wife just been to surgery for her appointment.
Just as she was leaving she asked if they had the results for her daughter scan.
Receptionist response was you need to ring and ask for the results.
Hang on she standing in front of you and you can’t tell her the results face to face .
This is poor !! As we all know it takes ages for the phone to be answered!
Suggested improvements
Should have checked to see if the scan results were present and results shared.
Not to be told ring and we will update you !