Dorchester Road Surgery

179 Dorchester Road, Weymouth, Dorset, England, DT4 7LE

 

Recent Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Written by a patient
5th November 2019

I have been a patient at DRS for over 14 years. During this period I have been treated with nothing but complete courtesy, professionalism and where appropriate empathy. I do not take coming to see my GP lightly, (Dr Knight) I know he's a very busy overworked professional. I therefore do not ask to see him unless I feel it is absolutely necessary, I use the NHS website or 111. However, this morning out of desperation (and my other half!!) I called the surgery - NEW SYSTEM, I spent 20 minutes waiting on the phone, under normal circumstances I would have hung up. Then when completely frustrated I managed to speak to a human being and was given the 3rd degree on what was wrong before finally getting an appointment. I think I understand and sympathise with the situation and lack of personnel in the NHS but I do not think this procedure is the answer. I just felt that the new system was there as a barrier, in the hope that I would give up and not bother.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
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Appointment
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Written by a patient
21st October 2019

Dr Jones empathetic, efficient and effective, all staff always friendly and helpful, excellent experiences with nurses, most recently Becky who was wonderful. Thank you all

Recommend
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Involvement
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Cleanliness
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Appointment
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Written by a patient
16th October 2019

I have moved from another surgery and I must say that I was a bit daunted at the prospect of new doctors etc. However I have been pleasantly surprised at the attitude of the reception staff, nurses, nurse practitioners and doctors. All have been caring and professional and extremely pleasant. It has been a good move for me and I can't say thank you enough to the surgery staff

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
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Appointment
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Written by a patient
9th October 2019

All the doctors here are amazing, I’ve seen them all at one time or another. I’m most impressed with their online services though. I put in a request at 7.45am online for antibiotics, for a recurring issue I have, and within 15 minutes I receive a text saying a prescription for antibiotics would be at my local chemist later today. I can’t thank them enough!

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
Written by a patient
1st August 2019

The best place i have ever been for care.


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