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Didcot Health Centre
2017-09-18
Person
2
5
0
Written by a patient
Written by a patient 18th September 2017
I have just spent 25 minutes on hold trying to book an appointment. When I hung up to call again, the message that was played said that the centre was now closed for general enquiries. I don't have a medical emergency and will call again tomorrow to try to book an appointment, but I am extremely disappointed that my phone call was obviously ignored for such a long time. Bearing in mind that the centre is open until 7.40pm, I am surprised that no one answered the phone and that it was left to ring for 25 minutes.