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Didcot Health Centre
2023-02-08
Person
0
5
0
8th February 2023
I have been unable to get through to the surgery on the phone despite repeated attempts (staring each day at 08.30 precisely). Today I decided to try the e-consult service instead, only to find that it was not available just after 18.00 or later, although you claim it should be.
I have had recent changes in some previously chronic symptoms which could indicate the cancer or another treatable condition. I have in the past been told to get back to you if such changes occur. This is not a matter for 111. It is a matter for a consultation with a GP who can amongst other things carry out a clinical examination. How on earth can I arrange this?
I recognise that some aspects of this problem are probably related to demands beyond the control of the practice, but friends and relatives in other towns are not experiencing such problems to this extent.
Suggested improvements
Provided a timely way of achieving an appointment, even if that appointment is a few days away.