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Written by a patient
26th November 2015


Automated check-in system which I don't trust (and on basis of previous visit, neither do the GPs). As last time, my appointment time slipped sufficiently (more than half an hour over a mid-morning appointment time of 11:20) that I spoke to a receptionist to enquire whether the automated check-in system had failed again (it hadn't). At least the consultation was worth waiting for.

13th April 2016
Response from Desborough Surgery

Thank you for taking the time to leave feedback. Would you like to have a say about the services provided at Desborough and Hazlemere Surgeries as we would like to hear your views? By providing your email details we can add them to a contact list so we can send you our newsletter and email every now and again to ask you a question or two. Thank you Anthony Hari anthony.hari@nhs.net

Recommend
Involvement
Cleanliness
Staff
Appointment