Share review of Desborough Surgery
Medical staff, i.e Doctors and Nurses extremely helpful
extremely difficult to get through when trying to make sameday appointment, tried for a week to get sameday appointment but found number constantly engaged, and when did get through no appointments left.
have found that letters sent to the surgery from hospital consultants asking for additional medication or tests to be carried out are never acted appon, so dont expect anyone to actually read what the consultants have written or requested
Was able to order repeat prescriptions and book appointments online on old system
have been told that as I dont have photo id, I can't register for the new online service
Get the impression the management think things would run better if it wasn't for the patients
Dear Sir or Madam, Thank you for your feedback and sorry that you have cause to write a complaint. We have taken your comments on board and are looking into ways of improving our system.