Share review of Desborough Surgery

Desborough Surgery 2024-03-04 Person 2 5 0

We are a family of four, dealing with the surgey reception is ok very polite. I spent 14 months and a number of test when all I wanted was a referral for private health specialist for back pain. (When obtained dignosed and treated in 2 weeks) Our family have always struggled to get appointments with the need to complain to get to speak to a doctor. Continuously 3 years. My Wife registered with myself and two kids 06/21, 12 month later when needed an appointment was told your not registered to my wife. Eventually got to see a Doctor after being told they corrected the records. 18 months later she then calls again to be told she is not registered with the surgery. Not a place to trust your health or your family's. The NHS has shortages I accept, we are moving as to rely on a receptionist to decide your fait is not acceptable

My Family very rarely use the surgery but the 4 times we have (family 4) have tried to use them we have been let down. We came from a busier surgery that did not rely on receptionists to reduce doctors workload, not their fault maybe they are targeted.