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Crown Street Surgery
2015-01-07
Person
3
5
0
Written by a patient
Written by a patient 7th January 2015
The receptionists have improved greatly. There was a time in the past that I avoided the surgery because of the unsympathetic manner of some receptionists. I only go to the doctor when I am really sick so it is good to be treated as an individual. The Doctors when you reach them are good. I had one bad experience in the past but she has left. The nurses are also good although I would prefer not to be called 'my love' and I'd also prefer to be treated as a person who has some knowledge about my own health. One area that needs improvement is getting through on the phone, as the wait is often very long it would be helpful to know what number you are in the queue. It would also be helpful if the surgery was open on Saturday mornings as it used to be.