Share review of Cross Keys Practice

Cross Keys Practice 2014-08-27 Person 4 5 0

Since the updated system was installed things seem to have improved and I don't usually have problems getting appointments although seeing the nurses for blood tests etc can involve delays. Everyone involved cares about the patients but this can lead to waiting times of up to 20 minutes or more beyond the appointment time. Difficult to manage as we all like to chat and have a thorough investigation but we all tend to resent others taking longer than their allotted minutes.