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Courtyard
2015-12-01
Person
2
5
0
Written by a patient
Written by a patient 1st December 2015
Awful rude staff member on reception, only one but very obnoxious and unhelpful, will never deal with her again, there is no need for rudeness especially when trying to book an appointment for a child, which was very important told no appointments on various occasions but when I spoke directly to gp got an appointment straight away yet told full by this member of staff! I work for the nhs, and it doesn't hurt to be helpful and have a smile! I understand they have to deal with difficult patients at times but her behaviour was unessessarily, I have to do the best for my child, she should understand this!