Courtyard 2015-06-25 Person 1 5 0

i have recently moved to Horsham and as young family and a daughter with a heart condition I would a like a surgery where the receptionists do not treat you like your a silly school girl. I was at the surgery Tuesday afternoon and I was talking to the receptionist about an appointment when my 8 week old baby started crying she tutted and asked me if she had been fed, (which she had) but why was that her business. also huffing and puffing and rolling her eyes, i'm sorry babies cry!! Today (Thursday) my 8 week old baby had her immunisations apparently my appointment had changed I was never informed about this, the receptionist said it was ok and to go through where I waited for 20 minutes it was very hot and my baby started getting irritable. I was then told to 'come on then' by the nurse where she told me she really didn't want to do this and I was never to do it again!! I am an adult with two children and do not wish to be spoken to like this, they changed my appointment ring me. I am absolutely disgusted that this is how I was treated by a NHS Doctors surgery and I am most definitely looking at moving surgery's.