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Courtyard
2014-12-07
Person
4
5
0
Written by a patient
Written by a patient 7th December 2014
I wanted to speak to a doctor face to face. "On line" I was able to select the doctor I wanted to speak to, plus the day and the time that was convenient to me. All carried out in a few minutes on the surgery's web site.
The day prior to the appointment I was sent a reminder by text to my mobile phone.
Come the actual day my appointment was exactly on time and my doctor handled my situation in a swift, courteous and professional manner.
The only improvement I could suggest would be that the patient be kept up to date with the follow up action agreed between doctor and patient.