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Written by a patient
7th December 2014


I wanted to speak to a doctor face to face. "On line" I was able to select the doctor I wanted to speak to, plus the day and the time that was convenient to me. All carried out in a few minutes on the surgery's web site. The day prior to the appointment I was sent a reminder by text to my mobile phone. Come the actual day my appointment was exactly on time and my doctor handled my situation in a swift, courteous and professional manner. The only improvement I could suggest would be that the patient be kept up to date with the follow up action agreed between doctor and patient.

Recommend
Involvement
Cleanliness
Staff
Appointment