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26th July 2023


Forget getting an appointment. Forget getting to the bottom of your problem unless its very cut and dry. Unless you're walking in with something they can prod you with a stick with and tell you what it is you're never going to get an answer and frankly the staff simply don't seem to care. This is a rapid deterioration from before covid, that was 3 years ago, cop on. It does not matter what problem you have you would be incredibly lucky to get an in-person appointment. Tell me this, if you have a physical ailment with visible symptoms what good is it talking through a phone to somebody? I think they prefer the phone appointments so that they don't have to look you in the eye before they send you away having given you absolutely no thought. You'd think you were walking into a children's party in here because you're

Suggested improvements
Patients need: Appointments, a diagnosis and treatment.

Experience
Involvement
Cleanliness
Staff
Appointment