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8th June 2023


I have nothing but praise for the nurses and receptionists at this practice. I have an ongoing problem and have always been able to see the nurse (Memory) and also (Tania) who involve me in my care. They are caring, efficient and sympathetic, could not wish for anyone better.

Suggested improvements
Cleanliness is top priority for open wounds being dressed and having the nurses clean their treatment rooms, when they are already extremely busy, just shows how bad the cleaners are. I also understand that one of the best receptionists is leaving, and am extremely disappointed that she is going. Since being taken over it seems that another practice has decided that the patients of Cottenham High Street Practice do not need an efficient, hard working, extremely pleasant receptionist, who actually knows what she is doing. If it is a case of money involved to show how well thought of she is then she is worth her weight in gold and quite frankly would make an excellent practice Manager.

Experience
Involvement
Cleanliness
Staff
Appointment